Customer Service Representative
Richmond, VATemporary$11.40 - $13.20 / HourlyAPPLY
Description
We're Seeking a Customer Service Representative!
Sharpen your skills as a Customer Representative in the growing Service industry through this opportunity at OfficeTeam. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is short-term temporary-to-full-time, and located in Richmond, Virginia.
Your responsibilities in this role
- Receive and send written business correspondence
- May support business development and client referral goals by actively cross-selling and referring customers
- Handle incoming telephone calls
- Provide accurate, friendly customer service in a timely fashion
Sharpen your skills as a Customer Representative in the growing Service industry through this opportunity at OfficeTeam. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is short-term temporary-to-full-time, and located in Richmond, Virginia.
Your responsibilities in this role
- Receive and send written business correspondence
- May support business development and client referral goals by actively cross-selling and referring customers
- Handle incoming telephone calls
- Provide accurate, friendly customer service in a timely fashion
Requirements
- No stranger to performing extensive research to resolve complex customer inquiries
- Excellent written, verbal and social communication skills
- success driven attitude and an engaging businesslike approach
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong customer service and office administrative skills
- Ability to simplify complex problems and build solutions
- Alpha 6,000 - 8,000 kph experience desired
- Command of Microsoft Outlook
- Experience with customer service experience
- Customer service experience
- Deep understanding of call centers
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Proficiency with Microsoft Office required
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
- Excellent written, verbal and social communication skills
- success driven attitude and an engaging businesslike approach
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong customer service and office administrative skills
- Ability to simplify complex problems and build solutions
- Alpha 6,000 - 8,000 kph experience desired
- Command of Microsoft Outlook
- Experience with customer service experience
- Customer service experience
- Deep understanding of call centers
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Proficiency with Microsoft Office required
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
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