Customer Service - Representative - DMV Jobs Network

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Thursday, March 12, 2020

Customer Service - Representative

Customer Service Representative

Richmond, VATemporary$11.40 - $13.20 / Hourly   

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Description

We're Seeking a Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Service industry through this opportunity at OfficeTeam. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is short-term temporary-to-full-time, and located in Richmond, Virginia.

Your responsibilities in this role

- Receive and send written business correspondence

- May support business development and client referral goals by actively cross-selling and referring customers

- Handle incoming telephone calls

- Provide accurate, friendly customer service in a timely fashion

Requirements

- No stranger to performing extensive research to resolve complex customer inquiries

- Excellent written, verbal and social communication skills

- success driven attitude and an engaging businesslike approach

- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong customer service and office administrative skills

- Ability to simplify complex problems and build solutions

- Alpha 6,000 - 8,000 kph experience desired

- Command of Microsoft Outlook

- Experience with customer service experience

- Customer service experience

- Deep understanding of call centers

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Proficiency with Microsoft Office required



If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

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